Tuesday, March 8, 2016

VMware vCenter Site Recovery Manager service fails to start

Setup


VMware vCenter 5.5 Update 2e
SRM 5.5.1

Issue


SRM Sites Unable to Connect

Analysis


Upon troubleshooting, we have noticed that customer has upgraded their vCenter server from 5.5 U2e to 5.5 U3b.
In vCenter 5.5 U3b, SSLv3 is disabled by default due to POODLE vulnerability. Due to this upgrade SRM (version 5.5) lost SSL connectivity to vCenter server which meant SRM service will not start



Resolution


To fix this issue, we need to upgrade SRM from 5.5 to 5.8.1



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